Sndeep 24th April 2020

What is CHATBOT?

 

If you’ve at any point acquainted with customer support live chat administration, you’ve presumably encountered that unclear, sneaking doubt that the “individual” you’re chatting with might really be a robot. Like the endearingly hardened robots, we’ve seen in innumerable motion pictures – heartbreaking, pathetic machines tormented by their horrendously confined enthusiastic range. Their speech is awkward.

Love or hate them, chat-robots are here to stay. Chatbots have become extremely famous in recent years largely because of rapid advancements in machine learning and other underlying software technologies such as natural language processing. Today’s chatbots are smarter, responsive, and useful – and we’re likely to see even more of them in the upcoming years.

 

What Are Chatbots?

They are also called “conversational agents”.They basically are software applications that mimic written or spoken human speeches or sentences for the purposes of simulating a conversation with a real person on the other end. There are mainly two ways chatbots are offered to website visitors: via web-based applications or standalone apps.

 

How Do Chatbots Work?

At the core of chatbot technology is natural language processing or NLP, the same technology that is also used to form the basis of the voice recognition systems used by virtual assistants. Many small and niche websites also use chatbots for increasing ROI of the business such as Tripadvisor, Traveltriangle, TheNonFictionZReal11 and many more.

They are very helpful for eCommerce sites as they are able to replace a human response to the client, which is best is very cost-effective and also saves time for other more important tasks.

Although chatbot technology is certainly different from natural language processing technology, they are very quick in their response.

If you want to make your customer support smart and fully automated, Techunity can help you with that. Techunity is researching many AI-based programming from 2016. The company is capable to make any AI-based Chatbot program using Python or other machine learning languages.

 

Contact us for More Info.

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments
Hire us
Let's start a conversation.

    5 1 vote
    Article Rating
    Back to top of page
    0
    Would love your thoughts, please comment.x
    ()
    x

    Our Client Reviews

    Techunity IT Consulting Agency

    Clients Reviews

    Linas 07/03/2019

    Facebook
    They did work on my website SEO. It's ranked. Yea SEO takes time. so I can understand. they took time. but finally, they gave me the result and organic traffic on my website. With SEO, they manage my whole website from time to time as well. I didn't pay money to manage the website still they did, because they wanted that my website will look good when it comes to google. really helpful and always did extra work.

    Aivaras Kuraitis 09/22/2020

    Google
    Highly Recommended. They developed my gym website now developing my wife's saloon android and ios application. They taking care of my website hosting as well. in short they taking my whole online business tension. and made me free to do my own business. they didn't bother me for any work. Excellent support. Always respond to me on time. no matter will be night in India. I don't know how they work but I like them so so much.

    Neiras Chmieliauskas 05/10/2019

    Owner of Autoads and Wincar
    Quality-wise excellent sometimes takes time to develop projects but when I saw my work done, I realize time worths. Highly Recommended, We working since 2017, already working on my projects, and in the future, I will hire them only.